Privacy Policy

1. Overview

360 Clinic Management (“360 Clinic Management,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://www.360clinicsoftware.com or otherwise use the Platform as described further in the Terms of Service, and that you may provide in electronic messages to 360 Clinic Management.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy

360 Clinic Management may change this Privacy Policy at any time, at its discretion. Your continued use of the Platform after we make changes is deemed to be acceptance of and consent to those changes, so please check the Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the 360 Clinic Management Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.

2. The Types of Information That 360 Clinic Management Collects About You and How 360 Clinic Management Collects Information About You

360 Clinic Management may collect two types of information from you when you visit the Platform: Personal Information and Non-Personal Information (collectively “Information”).

• Personal Information refers to data by which you may be personally identified, such as name, email address, employer, job title and department, and telephone number.

• Non-Personal Information means data that is about you but does not identify you specifically. If you do nothing during your visit to our Platform but browse, read pages, or view content, we will gather and store Information about your visit that does not identify you personally.

We collect Information:

• Directly from you when you provide it to us. When you subscribe to a newsletter, create an account, make a purchase or request information from 360 Clinic Management, we will ask for things like your name, contact, billing, shipping, and communication information, and account ID or credentials in order to fulfill your request. If you set up an appointment with us through the Platform, attend a trade show or event, or otherwise contact us, you may also voluntarily provide similar information.

• From third parties. We obtain information through partners, vendors, suppliers, and other third parties. The parties from whom we obtain information are typically corporate enterprises (although some may also be educational or public enterprises) and they may be located in any of the locations in which we do business. We take steps to confirm that information we receive from these third parties has been collected with your consent or that these parties are otherwise legally permitted to disclose your Personal Information to us.

• Automatically as you navigate through the Platform or during the time in which you utilize our Services. We collect information about how you interact with the Platform through the use of cookies, pixel tags, and similar technologies. Please view our separate Cookies Policy for more information on our use of cookies and similar technologies, how you can manage cookies, and how we respond to Do Not Track signals.

3. How 360 Clinic Management Uses Personal Information It Collects About You and the Purposes for the Collection and Use

We use Personal Information that we collect about you or that you provide to us for the following purposes:

• For Functionality and Development of the Platform and 360 Clinic Management Services. We use information to provide, offer, and personalize the Platform and other Services provided by 360 Clinic Management. Some information, like your IP address, is used to communicate with your device to provide network connectivity, measure usage levels of the Platform, diagnose server problems, and provide security features.

• For Customer Support, Platform Updating, and Reporting. The Platform may use information to provide updates and reports to 360 Clinic Management, and to check that the Platform is working properly. Update functions may automatically check your system to see whether files need to be refreshed, updated, or modernized, to provide you with the up-to-date security, versions, features, options, and controls associated with your systems or devices.

• For Business Operations. We use information to operate our business; for example, to perform accounting, auditing, billing, reconciliation, and collection activities. Other business purposes that depend on the use of your Personal Information include crime or fraud monitoring and prevention, protecting our legal rights, and performing contractual obligations.

• To Communicate. We use contact information to send messages; to provide 360 Clinic Management Services; to respond to customer service requests; to provide alerts such as security updates or changes in our policies or about subscriptions that are ending; and to send marketing or informational materials like newsletters or white papers.

• For Advertising and Marketing. We may use Personal Information collected from you, combined with information about what advertisements you viewed and other information we collect, to enable us to provide personalized content and to study the effectiveness of advertising and marketing campaigns.

4. How 360 Clinic Management Protects Your Information

The Platform is designed to provide reasonable and appropriate administrative, technical, and organizational security measures to protect your Personal Information against risks such as loss, destruction, and unauthorized or unlawful access, alteration, use, or disclosure. We require our suppliers and vendors to apply similar protections when they access or use Personal Information that we share with them. Users of the Platform must also do their part in protecting the data, systems, networks, and services they are utilizing. No technology, data transmission, or system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that your password to any 360 Clinic Management account has been compromised), please immediately notify us by contacting us using the instructions in the “HOW TO CONTACT US” section below.

5. When 360 Clinic Management Shares Your Information

We work through our affiliates to provide the Platform and other 360 Clinic Management Services. We also work with authorized suppliers and business partners. When we share your Personal Information with these companies, we put in place appropriate measures to limit the use of your information only for legal and authorized purposes that are consistent with this Privacy Policy, as well as appropriate confidentiality and security measures.

We may disclose Personal Information that we collect or you provide as described in this Privacy Policy:

• With Affiliates and Subsidiaries. For purposes limited to and consistent with this Privacy Policy.

• With Suppliers. Our authorized vendors and suppliers may require Personal Information to provide services we have contracted for, such as product delivery, website hosting, data analysis, IT services, auditing, or customer service.

• With Partners. We occasionally have relationships with third parties that are not suppliers or vendors but are working with us to offer certain opportunities such as marketing and similar promotions, to enable joint products or research studies, or to facilitate services on the Platform.

• For Advertising and Marketing. We share your information with our third-party company partners to prepare and deliver advertising and marketing content, to provide content services, and to enable them to provide you with more personalized ads and to study the effectiveness of our campaigns.

• Sales, Mergers & Acquisitions. We may disclose Personal Information as part of a contemplated or actual corporate transaction such as a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock.

• With Your Consent. 360 Clinic Management may disclose your Personal Information to any other person or entity where you consent to the disclosure. For information about how to decline our advertising and marketing, please see the section entitled “Your Choices & Rights” below.

We do NOT sell your Personal Information for monetary compensation.

6. Information From Children

We do not knowingly collect, use, or disclose Information from children under 16. If we learn that we have collected the Personal Information of a child under 16—or the equivalent minimum age depending on the jurisdiction—we will take steps to delete the information as soon as possible. If you are under 16, do not provide any Information about yourself to 360 Clinic Management, including your name, address, telephone number, or email address. If you become aware that Information of a child under 16 years of age has been provided, please use one of the methods provided under the “HOW TO CONTACT US” section below.

7. Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Platform, including the information or content contained therein. This Privacy Policy does not address, and we are not responsible for, the policies and practices of third parties or other organizations that are not operating on 360 Clinic Management’s behalf, including policies and practices related to privacy and security, data collection, processing, use, storage, and disclosure.

8. Do Not Track

Some browsers incorporate a “Do Not Track” (“DNT”) feature that, when turned on, signals to websites and online services that you do not want to be tracked. At this time, the Platform does not respond to DNT signals.

9. Your Legal Rights

360 Clinic Management respects your rights in how your Personal Information is used and shared. Depending on where you live, you may have rights to request access or corrections to your personal data and make choices about the kinds of marketing materials you receive (or choose not to receive marketing from 360 Clinic Management at all). See the “HOW TO CONTACT US” section for more information.

10. Texas Privacy Rights

This section is directed exclusively to Texas residents and provides more information about your rights under the Texas Consumer Privacy Act or “TCPA” (Texas Civil Code Section 1798.100 et seq.), as amended. Subject to certain exceptions, the TCPA grants Texas residents the following rights: to be informed about the collection, use, disclosure, sale, or sharing of their Personal Information; to request access to, deletion of, or correction of their Personal Information; to opt-out of the “sale” or “sharing” of Personal Information (when such information is sold or shared); to limit the use or disclosure of Sensitive Personal Information; and to not be discriminated against for exercising these rights.

360 Clinic Management does not sell your Personal Information. If you wish to exercise your right to opt-out of 360 Clinic Management using your Personal Information for cross-context targeted advertising purposes (referred to as “sharing” under the TCPA), you can do so by using the details in the “HOW TO CONTACT US” section.

You can request access, correction, or deletion of your Personal Information using the details in the “HOW TO CONTACT US” section. If you request the deletion of your Personal Information, please note that 360 Clinic Management may still need to retain certain information for recordkeeping purposes, to complete any transactions you initiated before requesting such deletion, to comply with applicable law, or for other purposes permitted by the TCPA.

11. Virginia Privacy Rights

This section is directed exclusively to Virginia residents and provides more information about your rights under the Virginia Consumer Data Protection Act or “VCDPA.” Subject to certain exceptions, the VCDPA grants Virginia residents the following rights: to be informed about the collection, use, disclosure, or sale of their Personal Information; to request access to, deletion of, or correction of their Personal Information; to opt-out of the use of Personal Information for targeted advertising, sale, or certain profiling; and to not be discriminated against for exercising these rights.

You can request access, correction, or deletion of your Personal Information using the details in the “HOW TO CONTACT US” section. If you request the deletion of your Personal Information, please note that 360 Clinic Management may still need to retain certain information for recordkeeping purposes, to complete any transactions you initiated before requesting such deletion, to comply with applicable law, or for other purposes permitted by the VCDPA.

12. How to Contact Us About This Privacy Policy

For questions about this Privacy Policy and our privacy practices, contact us at [email protected] or by mail at:

360 Clinic Management

ATTN: Legal Department
14951 Dallas Pkwy Suite 190,
Dallas, Texas 75254